Privacybeleid

1. Who are we?

The responsible party for data processing on this website is:

  • Done-it International BV
  • VAT-number 0863.363.148
  • Managing Director: Eric Van Tilburg
  • Phone: +32 473 73 57 94
  • emai: info@done-it.app

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

2. General information on data processing

a. Scope and purpose of the processing of personal data

As a rule, we process your personal data only to the extent necessary to provide a functional website, to ensure comfortable use of our website, to evaluate system security and stability, and for other administrative purposes.

Personal data according to Art. 4 GDPR refers to all data with which you can be personally identified.

The processing of your data takes place partly automatically when you call up our site https://www.done-it.app/ with your end device. This information is temporarily stored in a so-called log file. It is the IP address of your computer, date and time of your access, name and URL of the file accessed from us, website from which the access is made (referrer URL), the browser used by you during the visit and, if applicable, the operating system of your computer and the name of your access provider. In addition, other personal data may be used to analyze your user behavior. We only process other personal data if you have given your consent.

b. Legal basis for the processing of personal data

The legal basis for the processing of your personal data is primarily derived from Art. 6 (1) a GDPR, if you have given us your consent. If the processing of personal data serves the fulfillment of contracts to which you are a party, the legal basis can be derived from Art. 6 (1) lit. b GDPR. The same applies to processing for the purpose of pre-contractual measures. If personal data is processed for the fulfillment of a legal obligation, Art. 6 (1) lit. c GDPR serves as the legal basis. In the event that vital interests on your part or those of another natural person make personal processing necessary, Art. 6 (1) lit. d GDPR serves as the legal basis.

If the processing of personal data is necessary to protect a legitimate interest of our company or a third party and your interests, fundamental rights and freedoms do not override the former interest, Art. 6 (1) lit. f GDPR is the relevant legal basis.

c. Data deletion and storage period

Your personal data will be deleted or blocked as soon as the purpose of storage no longer applies. In addition, collected data will be deleted from our systems as soon as you request us to delete it or revoke your consent. For the revocation of your consent, an informal communication by e-mail to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation. Mandatory legal provisions - in particular retention periods - remain unaffected.

3. Disclosure to third parties

A transfer of your personal data only takes place:

  • if you have expressly given your consent to do so in accordance with Art. 6 (1) p. 1 lit. a GDPR,
  • if this is necessary for the execution of the contract with you according to Art. 6 para. 1 p. 1 lit. b GDPR.
  • if there is a legal obligation for the transfer according to Art. 6 para. 1 p. 1 lit. c GDPR
  • if the transfer is necessary to process your request according to Art. 6 para. 1 p. 1 lit. f GDPR and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data.

Transfer in third countries: To ensure that your data is protected even when stored on servers outside the EU, we have taken measures. These include the agreement of so-called standard contractual clauses. These clauses serve the purpose of securing your data in accordance with European data protection standards.

4. External hosting

We host our site via Combell, Skaldenstraat 121, 9042 Gent (België). When you visit our website and as part of the order process, Combell collects your personal data. The storage of your data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its web offering and its advertising. This data is transmitted to servers of Combell. An order processing agreement has been concluded with our hosting service provider.

For more information about Combell's privacy policy, please visit the website below:

https://www.combell.com/en/about-combell/privacy-policy

5. Communication

a. Customer service by e-mail

(1) Scope and purpose of the processing of personal data

If you contact us by e-mail, your data, such as your IP address or your details, will be stored in order to process your inquiry and in the event that follow-up questions arise.

(2) Legal basis for the processing of personal data

The legal basis for data processing is Art. 6 para. 1 p. 1 lit. b. GDPR (for the purpose of fulfilling the contract or carrying out pre-contractual measures).

(3) Data deletion and storage duration

Your processed personal data will remain with us until you request its deletion or the purpose for which it was stored no longer applies. Mandatory statutory provisions, in particular retention periods, remain unaffected.

b. Customer service by phone

(1) Scope and purpose of the processing of personal data

If you contact us by telephone, your data such as your IP address or your details will be stored in order to process your inquiry and in the event that follow-up questions arise.

(2) Legal basis for the processing of personal data

The legal basis for data processing is Art. 6 para. 1 p. 1 lit. b. GDPR (for the purpose of fulfilling the contract or carrying out pre-contractual measures).

(3) Data deletion and storage duration

Your processed personal data will remain with us until you request its deletion or the purpose of its storage no longer applies. Mandatory legal provisions, in particular retention periods, remain unaffected.

c. Online requests

(1) Scope and purpose of the processing of personal data

In the case of online inquiries on your part, your data such as your IP address and your details such as your contact number are stored in order to process your inquiries and in the event that follow-up questions arise.

(2) Legal basis for the processing of personal data

The legal basis for data processing is Art. 6 para. 1 p. 1 lit. b. GDPR (for the purpose of fulfilling the contract or carrying out pre-contractual measures).

(3) Data deletion and storage period

Your processed personal data will remain with us until you request its deletion or the purpose of its storage no longer applies. Mandatory legal provisions, in particular retention periods, remain unaffected.

d. Preparation of an offer

(1) Scope and purpose of the processing of personal data

In order to create a suitable insurance offer, we require personal data such as name, date of birth, address, e-mail address, occupational and previous illness information. This data is transmitted to the insurer.

(2) Legal basis for the processing of personal data

The legal basis for data processing is Art. 6 para. 1 p. 1 lit. b. GDPR (for the purpose of fulfilling the contract or carrying out pre-contractual measures).

(3) Data deletion and storage duration

Your processed personal data will remain with us until you request their deletion or the purpose of storage no longer applies. Mandatory legal provisions, in particular retention periods, remain unaffected.

6. Data collection on our website

Our internet pages partly use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. They serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are placed on your computer and stored by your browser. Most of the cookies we use are so-called "session cookies". They are automatically deleted as soon as you leave our site. Other cookies remain stored on your terminal device until you delete them. These cookies allow us to recognize your browser on your next visit. You can set your browser so that you are informed about the setting of cookies, allow cookies only in individual cases, refuse the acceptance of cookies for certain cases or in general, as well as activate the automatic deletion of cookies when closing the browser. If you disable cookies, the functionality of our website may be limited. Cookies that are required to carry out the electronic communication process or to provide certain functions requested by you (e.g. shopping cart function) are stored in accordance with Article 6 (1) lit. f GDPR. We as the website operator have a legitimate interest in storing cookies for the technically error-free and optimized provision of our services. Insofar as other cookies (e.g. cookies to analyze your surfing behavior) are stored, these are treated separately in our privacy policy.

7. Processing of data (customer and contract data)

We collect, process and use personal data only to the extent that they are necessary for the establishment, content or modification of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures. We collect, process and use personal data about the use of our Internet pages (usage data) only insofar as this is necessary to enable the user to use the service or to bill the user. The collected customer data will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

8. Your rights as a data subject

As a data subject, you have the following rights regarding your personal data:

  • in accordance with Art. 15 GDPR to request information about your personal data processed by us. In particular, you can request information about the processing purposes, the categories of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of complaint, the origin of your data, if it was not collected by us, as well as the existence of automated decision-making including profiling and, if applicable, meaningful information about its details. In this context, you also have the right to receive a copy of your personal data processed by us in accordance with Article 15 (3-4) GDPR;
  • in accordance with Art. 16 GDPR to immediately demand the correction of incorrect or completion of your personal data stored by us;
  • pursuant to Art. 17 GDPR to request the deletion of your personal data stored by us, unless the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for processing your request;
  • in accordance with Art. 18 GDPR to request the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you object to its erasure and we no longer require the data, but it is necessary for the processing of your request;
  • pursuant to Art. 21 GDPR against the processing. - object, pursuant to Art. 21 GDPR, to the processing of personal data that is carried out on the basis of Art. 6 (1) p. 1 lit. e or f;
  • pursuant to Art. 20 GDPR of your personal data that you have provided to us in a structured, common and machine-readable format or to request the transfer to another controller;
  • to revoke your consent at any time in accordance with Art. 7 (3) GDPR. This has the consequence that we may no longer continue the data processing based on this consent for the future, and
  • complain to a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the state data protection commissioner of your usual place of residence or workplace or our company headquarters for this purpose.

Please contact us by e-mail at eric@done-it.app if you wish to exercise any of your above rights.

9. Data security

​This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

10. Timeliness and entry into force

This privacy policy is currently valid in its present form. It is up to date as of January 2024.

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